Who will The Social Care offer our service to
Care will be provided to those individuals, in need, who approach the agency directly, or are referred to us. They may be private service users, those who receive direct payments or referred from Social Services, Local Councils’ Care Procurement, NHS, CCG and other professional services.
Care will be provided on the clear understanding that:
i) The needs of each individual have been carefully assessed;
ii) A personal Person Centred care plan has been drawn up with the consent and agreement of the individuals receiving care;
iii) Those needs fall into the general classifications of care for which the agency has been registered and is being monitored for;
iv) The service users or their representatives are fully informed and give consent to the service offered, and
v) The workforce of the agency has the competence and experience to handle those individual cases calling for specialist help and support (either immediately, or following specific training).